Digital Signage
Learn more about how I've managed digital signage installation at retail locations and quickserv restaurants across the US can Canada. From engineering and sales to development and support teams, I've worked cross-functionally to implement contracts, create installation guides, schedule technicians, and support products across over 30K physical locations.
Project Involvement
How I managed a team of four project managers to install digital signage at over 30K physical locations.
Contracts & Planning
Worked with engineers and sales teams to develop a GTM plan, and with legal to review managed service contracts with vendors across the US and Canad both in English and French, while planning development work with front-end teams.
Development
Managed development project work to enable front-end menu board content management tied to POS systems. Created installation documentation and support training documentation in the form of a managed wiki knowledge base.
Training & Deploy
Trained managers, support teams, and install technicians on installation + troubleshooting steps, including frequently asked questions, common roadblocks, and installation timing + expectations across signage configurations.
Signage Categories
The main area of focus in my digital signage experience was on outdoor/indoor digital menu boards in the QSR industry, as well as retail signage in tenant spaces & pharmacy displays.
Digital Menu Boards
I worked with engineers and front-end developers to plan and install outdoor and indoor digital menu boards at Quickserv restaurants across the US and Canada with over 20,000 locations completed between international brands.
Retail Menu Boards
I've partnered with the largest retailers in the US to install menu boards across tenant money centers, pharmacies, boutique stores, and shopping centers, collaborating with service partners to install menu boards in all fifty of the united states.
Working With Top Brands
At Stratacache, I helped stand up entire digital menu board solutions in collaboration with engineering, development, and business partners across brands that span the entirety of North America. Working as the lead project manager for Walmart, and Restaurant Brands International, I oversaw the successful implementation of menu boards across 30K locations between four project managers.
A Glance At The Numbers
Managed
30K+
successful installs
*Across the US and Canada
Developed
15+
types of configurations
*Across retail and quickserv restaurants
Trained
50+
support personnel
*On-site training + webinar with 100+ attendees
I Have An Idea.
I regularly help people find bottlenecks and roadblocks and teach them to overcome challenges with better process & technology. My mission is to keep leaders informed and educated on ways that work better. Send me a message and learn how I can streamline your work, today.